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"Alert Email Address must not contain ... and space characters." When Setting Shell to Inactive and "Alert Email Address is invalid." When Modifying Email Address (Doc ID 2707289.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

Primavera Unifier Any Version

When attempting to update Shell Details in Shell template, the following errors are displayed when attempting to save changes to the form.
When checking a couple of actual Shells the email addresses appear normal.

ERROR

STEPS TO REPRODUCE

  1. Log into the Production or Stage environments.
  2. Proxy as User attempting the action
  3. Navigate to Company Workspace > Admin Mode > Templates > Shells > Project Workspace > Regional Template > Shell Details > Try to set to "Inactive" > Top error referenced above is displayed.
  4. From same Shell Details form > Options tab > Email Address > Attempt to edit the field > Bottom error referenced above is displayed.
  5. Navigate to a couple of Projects/Shells in the environments and the Email addresses appear normal:
    • example1_unifier_prod+1325@oracleindustry.com
    • example2_unifier_prod+1701@oracleindustry.com

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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