My Oracle Support Banner

Calculate Incentive Earnings Getting Stuck After 19c Database Upgrade (Doc ID 2707360.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

Calculation process is getting stuck i.e the status remains 'Running' for a long time. It normally completes quickly.  The data volume and compensation plan has not change.

This is happening after Fusion Application 20C quarterly update.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.