My Oracle Support Banner

Create Accounting fails with The account {ACCOUNT} is a third-party control account but third-party information isn't present for the journal line (Doc ID 2708072.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Customer Payments (Receipts)

Receipt will not post


ERROR
-----------------------
The account {ACCOUNT} is a third-party control account but third-party information isn't present for the journal line. Details: A third-party identifier and third-party site identifier must be provided for each subledger journal entry line that uses a third-party control account.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create unidentified receipt
2. Reverse unidentified receipt.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.