Invoice Approval Status Not Updated And The Invoice Is Not Appearing In Payment Workbench.
(Doc ID 2708361.1)
Last updated on DECEMBER 02, 2022
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.04.0 version, Invoice Transactions
ACTUAL BEHAVIOR
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Invoice approval status not updated, invoice is auto approved but still invoice status show as initiated.
EXPECTED BEHAVIOR
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Invoice is auto approved so invoice status should show as approved.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create an Invoice and submit for approval
2. Once approval is completed check the approval status
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot pay the invoices to supplier to reduce the supplier balance.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |