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PRC:PO:POZ: When Creating Supplier Contact Error Message Encountered POZ-2130301 (Doc ID 2709223.1)

Last updated on FEBRUARY 07, 2025

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Purchasing - Version 11.13.20.01.0 and later
Oracle Fusion Supplier Model Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

Suppliers

 When creating and saving a new supplier contact. The error below is triggered: "The user account request is pending. The page must be closed and reopened to make any additional changes to the contact. (POZ-2130301)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate > Procurement > Suppliers
2. Query a Supplier and Create a contact 
3. Observe POZ-2130301 error


Changes

 When user account checkbox is used and the user account is initially created.
 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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