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Deleted Customer Profile Classes Still Showing In LOV For New Customers (Doc ID 2709327.1)

Last updated on OCTOBER 01, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Customers

Deleted Customer Profile Classes still showing in LOV for new customers

When attaching a customer profile class to the customer site record, the user is seeing deleted Profile Classes. Upon selecting the wrong record, the user is shown an error message.
Expectation: Deleted Profile Classes should not be displayed.

ERROR
-----------------------
The customer profile class {0} is inactive. Select another profile class for the customer profile. (AR-855936)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Delete profile class
2. Create new transaction
3. The deleted profile class is available
4. Save the transaction and the above error is retrieved.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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