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Oracle Fusion Benefits: LE Transfer Within Country In RUI LE Processing (Doc ID 2709447.1)

Last updated on JUNE 08, 2022

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Manage Benefits

ACTUAL BEHAVIOR
---------------
After the most recent update to Fusion, when a transfer is done within the Country, it is creating 2 Global Transfer and 1 Salary Change Life events. This is different than before the update as it would only create 1 Global Transfer event.

EXPECTED BEHAVIOR
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Only 1 Global Transfer event should be triggered.

STEPS
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The issue can be reproduced at will with the following steps:
1. Transfer an employee within the country
2. Check the benefits after the transfer
3. See that 2 Global Transfer and 1 Salary Change events have been created.

BUSINESS IMPACT
-----------------------
This is causing an issue with the employees having extraneous life events that are not needed.

Cause

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In this Document
Symptoms
Cause
Solution


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