My Oracle Support Banner

Oracle Fusion Benefits: LE Transfer Within Country In RUI LE Processing (Doc ID 2709447.1)

Last updated on OCTOBER 13, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Manage Benefits

ACTUAL BEHAVIOR
---------------
After the most recent update to Fusion, when a transfer is done within the Country, it is creating 2 Global Transfer and 1 Salary Change Life events. This is different than before the update as it would only create 1 Global Transfer event.

EXPECTED BEHAVIOR
-----------------------
Only 1 Global Transfer event should be triggered.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Transfer an employee within the country
2. Check the benefits after the transfer
3. See that 2 Global Transfer and 1 Salary Change events have been created.

BUSINESS IMPACT
-----------------------
This is causing an issue with the employees having extraneous life events that are not needed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.