FAQ - BIP Workflow Notifications (Doc ID 2709827.1)

Last updated on DECEMBER 09, 2024

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

This document describes BIP workflow notifications common known issues.

Solution

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In this Document

Q1 : What are the pre-requisitions when customer customizes the Workflow Notification Templates like Invoice , Expense and Journal Approval notification templates?

Q2 :User is trying to open approval notification first time then it is taking more than 2o sec to open it but It is taking less than 5 secs for same or Subsequent notifications second time. Why user is seeing this behavior ?

Q3: How to 'Add Assignee' not visible in in-app actions menu?

Q4: How to get the display Approval history in the BIP notification?

Q5: Comments/attachments are not visible in BIP History while they are visible in ADF History in the case of parallel participants.Why?

Q6: When approver clicks on the View Invoice on the Invoice approval notification then It takes to Oracle Home Page.

Q7: Customizations to Workflow Notifications don't reflect instantly in Email Or In-App Notifications. Why?

Q8: What are the common implementation considerations for Configurable Workflow Notifications based on Oracle Business Intelligence (BI) Publisher layout templates ?

Q9 : Approver is unable to see attachments in the notifications? Why ?

Q10 : Attachments are not showing in BIP email notifications after 20C update. Please advise.

Q11 : After customising Report, custom rtf changes are visible in the notification but after sometime, seeded rtf template is overriding custom rtf template.

Q12 : Itemization Details are not visible in Expense Approval email notification.

Q13 : When multiple users have same display name, typing and selecting the user from Reassign LOV auto suggestion not reassigning the task to the intended user.

Q14 : HTML Notification shows user preferred currency instead of report currency.

Q15 : Data model is customized but the customized changes are not reflected in the report?

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