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Incorrect Resource Rates When User Preference Duration Format Changed (Doc ID 2710148.1)

Last updated on SEPTEMBER 16, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.1 to 20.8 [Release 20.1 to 20.8]
Primavera P6 Enterprise Project Portfolio Management - Version 19.12 to 19.12.8.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When changing the Duration Format in Preferences, resource rate values are held constant, however the new Duration Format is reflected. For example, if the rate is $100/hour and the Duration Format selected is Hour, when this is changed to Day, the rate becomes $100/day. Expect that when the Duration Format is changed, the rate will stay constant ($100/hour) or properly converted based on the defined number of hours per day.

EXPECTED BEHAVIOR

Expect rates to either stay constant with old Duration Format or be properly converted with new Duration Format when Duration Format view preference is changed.

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into P6 Web.
  2. Resources | Administration | Resources. View resource rates.
  3. My Preferences | Global | Display Format.
  4. Change the Duration Format. Notice that resource rate is incorrect.

Cause

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In this Document
Symptoms
Cause
Solution
References


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