My Oracle Support Banner

Commerce Line Level Formula Not Running on Final Approval Actions (Doc ID 2710171.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 20 C and later
Information in this document applies to any platform.

Symptoms

When a line item attribute is updated by the user on a quote's final approval, any formulas that are supposed to update said attribute run on quote approval will not run. It's expected that if a user applies a change to the line item grid on approve, the approve formulas would run without interference.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.