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FA: SCM: Unable To Search With Customer Item Number On Sales Order (Doc ID 2710707.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Product Hub - Version 11.13.20.04.0 and later
Oracle Fusion Product Hub Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Have defined customer item.
In Sales Order UI, when add an item, item search with  keyword = customer item, no results found.


EXPECTED BEHAVIOR
-----------------------
Expect when do item search with keyword = customer item, the item should be returned.
See Fusion PIM: Using Keyword Search for a Trading Partner Item (Doc ID 2545281.1)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manage Trading Partner Items

TPitem1
Trading Partner = Oracle TP
Additional Attributes > Relationships

item = 11111111
org = V1
Trading Partner Item Description = TPitem1

Edit item = 11111111 (V1)
Relationships

Trading Partner Name = Oracle TP
Trading Partner Item = TPitem1
Trading Partner Item Description = TPitem1

2. Manage Items
Search and Select: Item

Item Class = Root Item Class
Keyword = TPitem1
Search

Search Results
no results found

Cause

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In this Document
Symptoms
Cause
Solution
References


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