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Help Icon for Rich Text Fields Shows Raw HTML on Hover Instead Of "Click For Help" (Doc ID 2711661.1)

Last updated on MARCH 20, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 20 C and later
Information in this document applies to any platform.

Symptoms

In JET commerce, when a rich text commerce attribute has a description which contains HTML, mousing over the help icon will display raw HTML. It is expected that mousing over a rich text attribute's help icon would show a popup that says "Click for help" just like other attribute types.



Incorrect


Correct

Cause

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In this Document
Symptoms
Cause
Solution
References


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