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Search Results Don't Include Published Products (Doc ID 2711678.1)

Last updated on SEPTEMBER 22, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


Some newly published products can be directly accessed by product id like https://<server>/<category>/<productId>. However, search for the product with search term of either the product id or product name returns no result. No publishing issue. Running baseline indexing won't resolve the issue.


11.3.2 Guided Search implemented a security measure to prevent a list of control characters. So if the catalog contains such characters, indexing will fail. Following is a complete list of invalid characters:

[00NULL(Null character)|]
[01SOH(Start of Header)|]
[02STX(Start of Text)|]
[03ETX(End of Text)|]
[04EOT(End of Trans.)|]
[09HT(Horizontal Tab)|]
[10LF(Line feed)|]
[11VT(Vertical Tab)|]
[12FF(Form feed)|]
[13CR(Carriage return)|]
[14SO(Shift Out)|]
[15SI(Shift In)|]
[16DLE(Data link escape)|]
[17DC1(Device control 1)|]
[18DC2(Device control 2)|]
[19DC3(Device control 3)|]
[20DC4(Device control 4)|]
[21NAK(Negative acknowl.)|]
[22SYN(Synchronous idle)|]
[23ETB(End of trans. block)|]
[25EM(End of medium)|]
[28FS(File separator)|]
[29GS(Group separator)|]
[30RS(Record separator)|]


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