My Oracle Support Banner

User is Unable to Select Collections When Creating Assets (Doc ID 2711923.1)

Last updated on SEPTEMBER 17, 2020

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

When creating assets, certain users are unable to see any items under the "Collection" dropdown in the Content Item creation screen.  These same users are able to browse assets of this collection in the overall Assets tab.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.