My Oracle Support Banner

Custom Print Added As A Record Attachment Generates Only One Output File When Multiple Templates Exist (Doc ID 2711957.1)

Last updated on SEPTEMBER 17, 2020

Applies to:

Primavera Unifier Cloud Service - Version 19.12.4.0 to 19.12.7.0 [Release 19.12]
Primavera Unifier - Version 19.12.4.0 to 19.12.7.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 19.12.4.

In a Business Process record, when there is more than one Custom Print Template available and attaching a file to the record:

Expected Result

In the record's Attachments tab, clicking on the down arrow next to the paper clip icon, selecting Custom Print, and selecting different Templates, should allow various output files to be attached.

Actual Result

Selecting the Custom Print option when attaching a file within a record will only output one file, even when another Template is selected.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.