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O365 - Appointment synced to OSC but not editable (Doc ID 2711978.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Office 365

O365 - Appointment synced to OSC but not editable

- Have an external contact invite user to an appointment in Office365
- User then shares the appointment to OSC
- After sync completes the appointment in OSC shows readonly although the
user is the owner.

This only happens when the appointment invite comes from someone else in Office, not for appointments created by the user.



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