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Error in Salesforce When Trying to Access CPQ [Error: We Can't authorize you because of an OAuth error. For more information, contact your Salesforce administrator.] (Doc ID 2712058.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 20 A and later
Information in this document applies to any platform.

Symptoms

When attempting to create a new quote from Salesforce the following error occurs.

ERROR
-----------------------

OAuth Error
We Can't authorize you because of an OAuth error. For more information, contact your Salesforce administrator.
OAUTH_APPROVAL_ERROR_GENERIC : An unexpected error has occurred during authentication. Please try again.

Cause

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In this Document
Symptoms
Cause
Solution


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