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The PO Line For PO PO US1026-0000381 Is Closed For Invoicing Even When There Are No Matched Invoices (Doc ID 2712268.1)

Last updated on SEPTEMBER 27, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The PO line is closed for Invoicing even when there are no matched Invoices.

The PO line is in status 'closed for Invoicing' even when there are no matched Invoices. Two Invoices matched before are Canceled and Accounted.
As the payment need to be made soon, this is creating issues while making the payment.

EXPECTED BEHAVIOR
-----------------------
If invoice is cancelled, PO Life cycle page must reflect the invoiced pie chart.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create PO
2. Receive
3. Create Invoice
4. Cancel Invoice
5. Verify PO Pie chart at PO Life Cycle section and invoiced bar is still showing the cancelled invoice.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get accurate invoiced information from PO Life Cycle page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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