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OCC: How to Request Updates/Changes to Admin Account Information for OCC Customers (Doc ID 2712364.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Cloud at Customer - Version 17.2.3 and later
Information in this document applies to any platform.

Goal

Oracle makes every attempt to have the correct Admin account information in the system before provisioning the customer, however there are instances when an Admin change is required for the OCC customer after the account/admin footprint is created for both OPC and OCC.

Currently any changes made on the customer's side regarding the Admin change will not flow back to OPC or OCC environments on the Oracle side. Customer will need to engage support via MOS SR for Oracle to make the changes per process below.

Solution

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In this Document
Goal
Solution

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