My Oracle Support Banner

DCS Application With Oracle Cloud Account Authentication Method Giving CORS Error (Doc ID 2712436.1)

Last updated on MARCH 19, 2021

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Digital Customer Service

When attempting to integrate DCS application with Oracle Engagement Cloud using the Oracle Cloud Account Authentication Method
the following error occurs.

ERROR

Access to fetch at 'https://<server>.oraclecloud.com/crmRestApi/resources/latest/Name_S_c?limit=100000' from origin 'https://<server>.oraclecloud.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.

 

 



STEPS

The issue can be reproduced at will with the following steps:

1. Integrate DCS application with Oracle Engagement Cloud

2. Authentication method used is Oracle Cloud Account

3. Error reported as shown above

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.