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Infinite Loading When Uploading More than 200 Product Images in Zip File Using Media Tab in Admin (Doc ID 2712933.1)

Last updated on AUGUST 05, 2024

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 to 21.1.1 [Release 21A]
Information in this document applies to any platform.

Symptoms

Unable to upload images in Zip format because loading spinner seen for greater than 30 minutes (infinite loading) after using Media tab. Able to upload 200 images at a time.

In Chrome console view the following errors:

Changes

Multiple attempts to upload the images. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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