AR Invoices. Taxable Amount Is Recalculated When The Tax Rate Is Changed. (Doc ID 2713162.1)

Last updated on APRIL 10, 2024

Applies to:

Symptoms

On : 11.13.20.04.0 version, Receivables

ACTUAL BEHAVIOR
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AR Invoices. Taxable Amount is recalculated when the Tax Rate is changed.

In AR Transactions, when users incomplete an imported Invoice, users change the Tax Rate Code in Tax Classification, at Invoice Lines level, and also change that Tax Rate Code ar Tax Level, the Taxable Amount at Tax Level is recalculated with rounding.
Spanish Online VAT Reporting use this Taxable Amount field instead of the Line Amount, so the Invoice in ERP Cloud shows us an amout different that the one that is reporting to Spanish Tax Authorities.
This is a big issue, and can cause our client many problems.

EXPECTED BEHAVIOR
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the taxable amount should not be modified if the tax amount is not changed

STEPS
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The issue can be reproduced at will with the following steps:
1. import transaction from external source using autoinvoice
2. search for the created transaction and incomplete
3. modify Tax Rate Code in Tax Classification, at Invoice Lines level, and also change Tax Rate Code at Tax Level,
4. observe the Taxable Amount at Tax Level is recalculated
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are reporting wrong amount as taxable amount , different than line amount

Changes

Cause

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