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Oracle Fusion Benefits: Unable To Print Enrollment Summary Report (Doc ID 2713857.1)

Last updated on OCTOBER 13, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Manage Benefits

ACTUAL BEHAVIOR
---------------
When user tries to print the Benefits Enrollment summary, the page is coming up blank.

EXPECTED BEHAVIOR
-----------------------
This should print the current Benefits Enrollment Summary for the employee.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as employee
2. Go to benefits enrollment summary and click on print
3. The page is showing as blank

BUSINESS IMPACT
-----------------------
This is not allowing for the benefits summary to be shown for the employee.

Cause

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In this Document
Symptoms
Cause
Solution


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