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Tasks In Home Page Task Manager Are Not Loading - Page Remains Blank (Doc ID 2714022.1)

Last updated on SEPTEMBER 24, 2020

Applies to:

Primavera Unifier Cloud Service - Version 19.12.6.0 to 19.12.8.0 [Release 19.12]
Primavera Unifier - Version 19.12.6.0 to 19.12.8.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Task Manager in the Unifier Home Page is not loading any tasks. The page remains blank

EXPECTED BEHAVIOR
-----------------------
The page to load and Task to be visible

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Load the Unifier Application
  2. Click on the Home page
  3. Click on Tasks
  4. Notice the page is loading and the 3 dots remain on the screen
  5. Notice that the page does not load

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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