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How to see in CX Cloud Mobile, on a Record, the Emails sent from Mobile (Doc ID 2714440.1)

Last updated on NOVEMBER 13, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

Users are sending emails from CX Cloud Mobile, by pressing on the email attribute of the Contact.

The expectation is to see the emails sent, in CX Cloud Mobile, with all the information from the email, subject and body.

Solution

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In this Document
Goal
Solution
References


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