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Unable to Add an Attachment to the General Comments Section of a Record When a View Form Is Being Used (Doc ID 2714579.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Primavera Unifier Cloud Service - Version 19.12.6.0 to 19.12.7.0 [Release 19.12]
Primavera Unifier - Version 19.12.6.0 to 19.12.7.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 19.12.6

When a workflow type Business Process is utilizing a View Form and the design/configuration/setup allows users to Add Attachments to the General Comments:

Expected Result

The users should be able to add the attachment without incident.

Actual Result

The users are unable to add the attachment as there is no button to do so.

It is noted that the attachment can be added after Accept is initiated and the Action form is being utilized.

Cause

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In this Document
Symptoms
Cause
Solution
References


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