My Oracle Support Banner

Oracle Fusion Learning Cloud: Learning Assessment Not Changing to Completed Due to Error (Doc ID 2714603.1)

Last updated on APRIL 12, 2024

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.
On : 11.13.20.04.0 version, Learner Experience




Symptoms

After a Learner finishes an Assessment with the correct answers, they get the following error:

Warning. You didn't achieve a passing score on this assessment. However, you have 998 more attempts to complete this assessment.

 

After clicking OK on the pop-up window for the error, they get this message:

You didn't receive a passing score on the assessment. You have reached the maximum amount of attempts to complete this assessment.

 

The activity then does not change to a Completed status despite the correct answers being provided.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 I. Questions
 II. Questionnaire Template
 III. Learning Cloud Assessment
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.