My Oracle Support Banner

Oracle Fusion Learning Cloud: Learning Asssement Not Changing To Completed Due to Error (Doc ID 2714603.1)

Last updated on JANUARY 14, 2022

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.
On : 11.13.20.04.0 version, Learner Experience


Symptoms

After a Learner finishes an Assessment with the correct answers, they get the following error:

Warning. You didn't achieve a passing score on this assessment. However, you have 998 more attempts to complete this assessment.

After clicking OK on the pop-up window for the error, they get this message:

You didn't receive a passing score on the assessment. You have reached the maximum amount of attempts to complete this assessment.

The course then doesn't change to a Completed status despite the correct answers being provided

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Questions
 Questionnaire Template
 Learning Cloud Assessment
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.