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"Too Many Matching Records" Message on Campaign Subtab In Lead (Doc ID 2714987.1)

Last updated on SEPTEMBER 15, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Leads, Sales Campaigns

When accessing Campaigns subtab in Leads, users are getting a message.

ERROR
-----------------------
Too many matching records found

STEPS
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The issue can be reproduced at will with the following steps:
Sales-> Leads-> Search for a certain lead -> Campaigns subtab -> getting error message.

BUSINESS IMPACT
-----------------------
The issue has the following business impact: confusing for users.

Cause

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In this Document
Symptoms
Cause
Solution
References


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