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Not Able To Connect To Oracle Service Cloud Connections After Password Change (Doc ID 2715544.1)

Last updated on OCTOBER 01, 2020

Applies to:

Oracle Analytics Cloud - Classic - Version 105.6.0 to 105.6.0 [Release 105.3]
Oracle Analytics Cloud - Version 105.6.0 to 105.6.0 [Release 105.3]
Information in this document applies to any platform.

Symptoms

After change the user password of Oracle Service Cloud Connection and try to save the connection getting the following error

<Error> <oracle.bi.web.datasetsvc.rest>
<BEA-000000> <OutboundJaxrsResponse{status=404, reason=Not Found,
hasEntity=true, closed=false, buffered=false}
{"prefix":"DSS","code":404078,"message":"Error Malformed URL:
","subMessage":"Cause: Malformed URL encountered\nAction: Check the log"}>

<Error>
<oracle.bi.tech.services.dataset.DatasetSvsImpl> <BEA-000000> <Failed to set
connection meta data xml. : Not Found - 404 -
{"prefix":"DSS","code":404078,"message":"Error Malformed URL:
","subMessage":"Cause: Malformed URL encountered\nAction: Check the log"}>

<Error> <oracle.bi.datasource> <BEA-000000>
<java.sql.SQLException [Oracle DataDirect][OracleServiceCloud JDBC
Driver][OracleServiceCloud]Access Denied
com.oracle.bi.jdbc.rightnowbase.ddcl.b(Unknown Source)

Cause

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In this Document
Symptoms
Cause
Solution
References


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