My Oracle Support Banner

Unable To Update Bank Account Suffix Thru Personal Payment Method For New Zealand (Doc ID 2715740.1)

Last updated on OCTOBER 01, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User is not able to update suffix of employees bank account thru Personal Payment Method (country New Zealand)

STEPS
-----------------------
> Go to My Client Groups > Person > Person Management
> Search for the person > Actions: Payroll > Personal Payment Methods (PPM)
> Select the bank account > Click Pen under Edit
> For the existing Bank Account > Click on the Edit/ Pen
> Observe Account Suffix being ‘222’ > Update Account Suffix with ‘333’ > Save and Close > Save
> Observe the Account Suffix remains the same: ‘222’

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.