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When referencing an external URL for a PDF document, the document is not generated and an the error [ Cannot load graphic file] is triggered (Doc ID 2715806.1)

Last updated on NOVEMBER 17, 2020

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 20 C and later
Information in this document applies to any platform.

Symptoms

When referencing an external URL for a PDF document, the document is not generated and and the error [ Cannot load graphic file] is triggered

Steps to reproduce:

1. Create a document and add an "Embed Document" element

2. Add an external URL with the location of a PDF document

3. Try to preview the document.

Cause

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In this Document
Symptoms
Cause
Solution
References


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