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Payable Invoice Approval History Shows Auto-Approval Duplicate (Doc ID 2715853.1)

Last updated on OCTOBER 16, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Payable Invoice Approval History - Approver duplicate

Payable Invoice Approval History tab.
Once the Invoice is approved, the invoice is Assigned back to the Requestor, but why the Requestor name is showing as Automatic Approved ?

The invoice <Customer Specific> is created by "requestor" Workflow is initiated
The document went to "Approver" for approval. Approver approved the document.
The documents gets reassigned to "requestor"
But why it is showing "Automatic Approved" again ?

EXPECTED BEHAVIOR
-----------------------
Customer is expecting requestor to not have their invoice auto-approved after it was already approved.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Invoice is created and initiated for approval
2. Invoice is sent to approver and they approve the invoice
3. Invoice is sent back to requestor of the invoice and they see that the already approved invoice is now auto-approved again.

Cause

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In this Document
Symptoms
Cause
Solution
References


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