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Compliance Documents FAQs (Doc ID 2715866.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Cloud Infrastructure
Information in this document applies to any platform.

Purpose

FAQs for Compliance Documents functionality. 

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Is this the entire list of documents available? 
 Is there a more recent document than the one posted online?
 Based on their dates, the reports look old, are they up to date?
 Why do I have to accept the NDA each time I download a document?
 Can I select multiple documents to download at one time?
 Why is there an NDA and when I get the document I have to agree to another NDA (ClickWrap)?
 Why do I have to sign an NDA to get instructions on how to request a restricted document?
 Where can I see the NDA that I accepted?
 Why are the Terms and Conditions displayed in English and not translated into my selected locale's language?
 I have downloaded my document, but there is no file extension for the document. 
 I opened the downloaded PDF document in the browser or other non-Acrobat PDF reader, but when I click the 'I Agree' button, nothing happens.
 When I open a 'Bridge Letter' document type, why do I see an error about an invalid signature?
 Is an SDK/CLI available to download documents?
 Using OCI search, I am not able to find documents.

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