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Customer Account Created in AR Is Not Visible in Sales (Doc ID 2715870.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Import Party-Account-Site using AR FBDI template
2. Observe in "Customer Data Management that Buying Customer" and "External Legal Entity" usages have been assigned to the Party.
3. Add the Customer (SALES_ACCOUNT) usage for this party
4. Search in Sales-> Accounts, the Sales Account does not exist.

Cause

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In this Document
Symptoms
Cause
Solution


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