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City, County, State, Zip Combination Is Not Present In Address Validation (ZIP Code 47117 - county Floyd, IN is not present) (Doc ID 2716281.1)

Last updated on OCTOBER 02, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, US Payroll

ACTUAL BEHAVIOR
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City, County, State, Zip Combination Is not Present in Address Validation (ZIP Code 47117 - county Floyd, IN is not present)

EXPECTED BEHAVIOR
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This is a multi County situation. ZIP Code 47117 has segments in 2 Counties (Floyd, Harrison).

STEPS
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The issue can be reproduced at will with the following steps:
1. For Harrison county is automatically populated;
2. For Zip code 47117 the county Floyd, IN is not present;
3. Users cannot fill the correct employee personal address details.

Observation: “Load Geographies for US” was run, but the issue still stands

Cause

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In this Document
Symptoms
Cause
Solution
References


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