Newly Created Calendar Not Visible In Standard Coverage (Doc ID 2716516.1)

Last updated on MAY 17, 2022

Applies to:

Goal

While trying to set up Service Request Milestones, noticed all the newly created calendar names are not displaying under the Standard coverage page.

Steps:

Implementation was old and using the Contract Coverage and NOT subscription Coverage.

Go to Contract Management > Contracts > Manage Availability > Create a New Calendar > Enter Schedule Name and Timezone > Add Date Intervals > Save

Note: No Exceptions added. The issue exists with and without Exceptions.

Go to Manage Standard Coverage > Pick a Coverage > Select the Calendar Drop Down > Can see ONLY the seeded Calendar and NOT the newly created one above.

Solution

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