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Newly Created Calendar Not Visible In Standard Coverage (Doc ID 2716516.1)

Last updated on MAY 17, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

While trying to set up Service Request Milestones, noticed all the newly created calendar names are not displaying under the Standard coverage page.

Steps:

Implementation was old and using the Contract Coverage and NOT subscription Coverage.

Go to Contract Management > Contracts > Manage Availability > Create a New Calendar > Enter Schedule Name and Timezone > Add Date Intervals > Save

Note: No Exceptions added. The issue exists with and without Exceptions.

Go to Manage Standard Coverage > Pick a Coverage > Select the Calendar Drop Down > Can see ONLY the seeded Calendar and NOT the newly created one above.

 

Solution

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In this Document
Goal
Solution
References


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