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Credit Card Settlement Fails With Error 'The Following Request Field is Either Invalid or Missing: Merchant_descriptor' (Doc ID 2717136.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.04.0 and later
Oracle Fusion Payments Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

Credit card settlement with Cybersource fails with error:

''The following request field is either invalid or missing: merchant_descriptor' 

User is running Submit Offline Transactions to settle previously authorized credit card transactions. Settlement is rejected by Cybersource uding to invalid or missing merchant descriptor value

 

Changes

Implement Cybersource as tokenization provider and payment gateway

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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