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RPAS Cloud: Files Are Taking a Long Time Moving In and Out of SFTP (Doc ID 2717263.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version 18.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 18.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 17.1 and later
Oracle Retail Demand Forecasting Cloud Service - Version 18.0 and later
Information in this document applies to any platform.

Symptoms

 Customer noticed that files were taking 15 minutes to move out of the RPAS Cloud to the SFTP for consumption.  Even simple trigger files, which are 0 bytes, were taking that long.

Cause

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In this Document
Symptoms
Cause
Solution


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