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How to report issues with the My Services, My Account (CloudPortal) access, User/Password, Locked Accounts? (Doc ID 2717425.1)

Last updated on AUGUST 29, 2024

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Goal

Reporting access issues for:

Solution

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In this Document
Goal
Solution
 SaaS (SSO, CloudPortal, MyServices, User/Password issues)
 PaaS/IaaS/OCI (Cloud Account Administration, Password Reset, Account Unlock for Identity Domain or Service Administrator issues)
 2-Factor Authentication (2FA) / Multi-Factor Authentication (MFA) issues
 My Oracle Support (MOS) portal
References


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