How to report issues with the My Services, My Account (CloudPortal) access, User/Password, Locked Accounts?
(Doc ID 2717425.1)
Last updated on NOVEMBER 10, 2022
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version N/A and laterContent and Experience Cloud Service - Version N/A and later
My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.
Goal
How to report issues with the My Services, My Account (CloudPortal) access, User/Password, Locked Accounts?
Solution
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In this Document
Goal |
Solution |
SaaS - Follow the below steps in order to engage the team who handles SaaS customers: |
PaaS/IaaS - Please follow the below steps in order to engage the team who handles PaaS/IaaS customers: |
If you have issues accessing the My Oracle Support portal |
References |