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How to report issues with the My Services, My Account (CloudPortal) access, User/Password, Locked Accounts? (Doc ID 2717425.1)

Last updated on NOVEMBER 08, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version N/A and later
Content and Experience Cloud Service - Version N/A and later
My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Goal

How to report issues with the My Services, My Account (CloudPortal) access, User/Password, Locked Accounts?
 

Solution

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In this Document
Goal
Solution
 SaaS - Follow the below steps in order to engage the team who handles SaaS customers:
 
PaaS/IaaS - Please follow the below steps in order to engage the team who handles PaaS/IaaS customers:
 
 If you have issues accessing the My Oracle Support portal
References


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