How to report issues with the My Services, My Account (CloudPortal) access, User/Password, Locked Accounts?
(Doc ID 2717425.1)
Last updated on NOVEMBER 12, 2024
Applies to:
My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.
Goal
Reporting access issues for:
- Cloud Account, My Services, My Account (Cloud Portal)
- MFA/2FA issues
- User/Password Reset, Locked Accounts
Solution
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In this Document
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