My Oracle Support Banner

Unable to Create Order With Gift With Purchase Promotion Getting Error 28108 (Doc ID 2717652.1)

Last updated on OCTOBER 08, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Getting following error when creating an order that have a Gift with Purchase Promotion.


The issue can be reproduced at will with the following steps:
1. Access Storefront URL
2. Search for product which is included in promotion "Gift with Purchase Promotion"
3. Add to cart
4. Two products appears in the cart
5. Proceed to checkout
6. When clicking proceed
8. Error is seen when "ccstore/v1/orders" endpoint to post order is triggered

 

Changes

 Implementation

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.