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Installed Base Asset Object Not Available In VBCS (Doc ID 2717907.1)

Last updated on OCTOBER 19, 2020

Applies to:

Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Digital Customer Service

Installed Base Asset object not available in VBCS

We attempted to bring Install Base Asset fields to Service Request creation page on VisuaL Builder Cloud Service (VBCS), but we are not able to find the object in crmRestApi. Also, attempted to create a custom Data Control Language (DCL) field but the field is not exposed for DCL creation in Service Request object level.

We have checked in fscmRestApi as well but Install Base Asset field is not available. Is there any way to bring the Installed Base Asset to DCS?



1. URL https://<HOST-ODCSVBCS>/ic/builder>

2. Applications

3. Service Connections

4. crmRestApi

5. Endpoints

6. GET

Observe installedBaseAssets is not available in list


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