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Popolate The Service Requests Source Code (Doc ID 2718261.1)

Last updated on MAY 17, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


Customer have created some Service Requests using--> rest API, copying the existing Service Request and by creating child Service Request using action plan action. But for those Service Requests, the source code field is showing as null or empty.

Why source code field is null or empty for those Service Requests?


Populate source code field value based on the Service Request created module.


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