Cubed OBLPN Is Stuck Status: In Packing While Task Is Completed
(Doc ID 2718796.1)
Last updated on OCTOBER 12, 2020
Applies to:Oracle Warehouse Management Enterprise Edition Cloud Service - Version 20.3 and later
Information in this document applies to any platform.
Two OBLPNs are stuck with status: In Packing.
We are not able to Cancel or continue pick for the following OBLPNs:
OBLPN1, task: Task1 (Cancelled status), Order: Ord1
OBLPN2, task: Task2 (Finished) Order: Ord2
The status of the OBLPNs are In Packing.
If you enter into the RF pick cart transaction and scan the OBLPN you will get this message:
CxOBLPN is on another x
We noticed than User1 was working with Pick cart number1 and scanned OBLPN1 on it and started picking for Task1.
User2 entered the same Pick cart number1 , received a message like "Pick Cart number belongs to another user" in English.
User2 accepted the message and scanned OBLPN2, finish the packing of OBLPN2 and finished Task2.
Now OBLPN1 has status: In Packing and the task1 is cancelled.
What is process to cancel the pending allocations of these two OBLPNs so a new wave, allocation, pick and pack can be executed?
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