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Test Credit Card Authorization From Funds Capture Dashboard Fails (Doc ID 2718944.1)

Last updated on OCTOBER 20, 2020

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Process Receivables Payments

When attempting to perform test credit card authorization from Funds Capture->Test Credit Card Transactions UI, the following error occurs:

ERROR
-----------------------
Parameter payment instrument is incorrect or missing


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Fusion Apps
2. Navigate to Receivables--->Funds Capture-->Test Credit Card Transactions
3. Click on Create Authorization and enter required Payee and credit card details and click submit

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot credit card integration with Cybersource

Cause

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In this Document
Symptoms
Cause
Solution


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