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Created Notes Are Truncated Causing Lost Text Lines (Doc ID 2719003.1)

Last updated on OCTOBER 11, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

When creating Notes (for quote record as an example), only three or four lines of text is visible.
The text lines are truncated.
Is there a way to show all the text lines after saving the Note?

How to replicate the issue:
1. Sales > Quote
2. Create a Quote record > Save and Continue
3. Go to the Note tab > Create Note
4. On the editor > create multiple text lines > Save and Close
5. View All Notes under the Note tab
 

Solution

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In this Document
Goal
Solution
References


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