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Office 365- 'Open In Oracle Engagement Cloud" opens up in outlook native window not browser (Doc ID 2719121.1)

Last updated on JANUARY 04, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

After 20 C ,  having issue when user click on the 'Open in Oracle Engagement Cloud" for any object from native Outlook client, The new window opened in the  browser native to Outlook client not the default browser .
Prior to 20 C, the new window opened is in default Chrome browser.
 

Solution

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In this Document
Goal
Solution


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