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Sales Stages Are Not Showing In Workspace For Opportunities (Doc ID 2719213.1)

Last updated on JUNE 06, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Workspace and Adaptive Search

ACTUAL BEHAVIOR
---------------
On opportunity lists in Workspace, the sales stages are not always showing for all Opportunities on the page view. All opportunities have Sales Stages.

EXPECTED BEHAVIOR
-----------------------
Workspace search for opportunities should display Sales Stage for all opportunities

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Workspace > Workspace
2. Search for Opportunities
3. sales stages are not always showing for all Opportunities

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view opportunity sales stage from workspace seach

Cause

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In this Document
Symptoms
Cause
Solution


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