Lockbox - The MICR And The Customer Account Number Don't Refer To The Same Customer
(Doc ID 2719309.1)
Last updated on JULY 05, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.20.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.07.0 version, Customer Payments (Receipts)
When attempting to run lockbox
the following error occurs.
ERROR
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The MICR and the customer account number don't refer to the same customer
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create lockbox file and load to interface
2. Process Receipts through lockbox
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |