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Previewing PDF Files First Time takes Much Longer for Larger Files (Doc ID 2719317.1)

Last updated on OCTOBER 19, 2020

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Information in this document applies to any platform.


PDF previews are taking 40-60 seconds to preview for the first time for all large PDF files and then opens 1-2 seconds subsequently there after. Is there anyway to speed this up or have the PDF's process at check in and not when viewing?




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