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Item Induction Load is Stuck in New Status (Doc ID 2719446.1)

Last updated on AUGUST 16, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and later
Information in this document applies to any platform.


 In Retail Merchandising System(RMS), When user performs item data using Induction functionality, it is stuck in new status.

Steps To Recreate:

  1. Enter the data in Item master sheet and item expense sheet tab in item induction template.
  2. Load the sheet to process the data using item induction.
  3. If user tries delete it in UI: data loading > review status > action - delete.
  4. Getting this message : One or more records in SVC_PROCESS_TRACKER table is currently locked by another user. Unable to delete at this time.


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